Trezor.io/Start® | Starting Up Your Device | Trezor®

A detailed presentation-style guide with color-mixed backgrounds, keyword-linked sections, new vocabulary, and practical workflows.

Why start with a hardware device?

Hardware wallets give you a dedicated, tamper-resistant environment for private keys. When you isolate keys inside a hardware device, malware on your computer or mobile device cannot easily exfiltrate them. This single principle — separation of signing from connected environments — is the foundation of safe crypto custody.

Jump to important keywords: device-root, recovery phrase, multisig.

Device Mockup

Quick-start checklist

This checklist is intentionally minimal so you can follow it in order without skipping essential safety steps. Each item links to a deep-dive section with rationale and next-steps.

  • Inspect packaging — verify tamper-evidence and that the device is new. See Inspect & Verify.
  • Initialize — create a new wallet using on-device generation; do not restore from a phrase of unknown provenance.
  • Record recovery — use a physical backup (paper, metal), avoid digital photographs or cloud storage. See Recovery strategies.
  • Pair companion app — download the official app from the vendor URL and verify signatures if the vendor publishes them.
  • Test recovery — practice restoring to a spare device to confirm your backup is complete and legible.

Inspect & Verify

When you receive a device, do a short physical checklist: check tamper seals, serial numbers (if exposed), and packaging. If the packaging looks resealed, contact the vendor. For higher assurance, verify the device firmware fingerprint or signature as described in the vendor's documentation.

On-device initialization

Power the device on and follow the on-screen prompts. Choose to generate a new wallet (entropy is created by the device). Create a PIN — this protects the device against casual access. Important: the PIN is not the same as the recovery phrase and cannot be used to reconstruct keys if lost.

Companion app pairing

Only use the official companion software. Install from the vendor's website and verify the download (checksums or signatures) if available. When the app prompts to connect the device, allow the pairing and verify that the device screen shows the same details as the app (device model, fingerprint) before proceeding.

Recovery strategies — robust backup patterns

Recovery is the most crucial part of long-term custody. The seed phrase (also called the recovery phrase) encodes your private key material — protect it like a financial heirloom.

Common backup options

  • Paper — cheap and accessible but degrades and is susceptible to fire/water.
  • Metal — fire/water resistant; recommended for long-term storage.
  • Shamir-split — split the seed into shares with a threshold to reconstruct; reduces single-point-of-failure but raises operational complexity.
  • Passphrase — an additional secret that creates hidden wallets; use only if you can reliably manage the passphrase.

Practical plan

Design a recovery plan that balances risk and complexity. Example:

  1. Primary metal backup in a home safe.
  2. Secondary sealed backup in a bank safe deposit box.
  3. One digital-only encrypted backup for quick access (not recommended for large sums).

New words — compact definitions

Device-root — the immutable hardware identity in the device used to verify firmware and provenance.

Flowproof — processes designed to reduce human error, using checklists, rehearsals, and role assignments.

Key-fabric — a metaphor for the intentionally distributed backup network that balances access and resilience.

Security fundamentals

Security for a hardware wallet rests on three pillars: device integrity, recovery secrecy, and operational discipline.

  • Device integrity — use devices from trusted vendors and verify firmware updates using vendor tools.
  • Recovery secrecy — never store the recovery phrase where networked systems can access it.
  • Operational discipline — establish repeatable flows for signing transactions, backups, and updates.

Threat models

Map threats relative to your holdings and exposure. For small retail holdings, basic physical security plus a single durable backup may suffice. For larger or institutional holdings, plan for multisig and geographically distributed backups.

Mitigations and best practices

  • Verify transaction details on the device screen before approving.
  • Use separate devices for high-value accounts.
  • Rotate backup locations and test restores annually.

Advanced workflows

Multisignature (Multisig)

Multisig requires multiple keys to sign a transaction, increasing resilience. Use multisig when the value you're protecting justifies the added complexity.

Air-gapped signing

Prepare the unsigned transaction on an online machine, move it to the air-gapped environment via QR or SD card, sign on the device, then broadcast from an online machine. This keeps signing isolated from direct network exposure.

Operational playbooks

Create role-based playbooks: operators (day-to-day signers), stewards (heavy-lift maintainers), and emergency contacts. Each role should have clear, limited responsibilities and tested recovery drills.

Troubleshooting & common scenarios

Device won't power: try a known-good cable and port; if still unresponsive, contact vendor support and do not attempt third-party firmware unless you understand the risk.

Forgot PIN: most devices wipe after repeated incorrect attempts — restore from your recovery phrase on a new device.

Lost recovery: if you still have device access, create a new wallet and transfer funds; otherwise funds could be irrecoverable.

Glossary & new terminology

Private key: secret data used to sign transactions.

Public key / address: shareable identifier to receive funds.

Seed / recovery phrase: mnemonic words encoding key material.

Device-root: hardware identity and trust anchor inside a device.

Flowproof: processes and checkl